Quality Parts

3 Month Warranty*

Expert Technicians

60 mins express service*

0288091177

Call us now

FAQ's

Below is a list of Frequently Asked Questions about the repair smartphone.

Please use this link to start the repair process. Simply choose your device type, device issue and enter your contact information. We will then set up a repair meeting for you with a iMobiles tech at a convenient time and location of your choice.
Trust and safety are very important to us. iMobiles technicians are certified and experts in Mobile phones and Tablets repair and are enthusiastic about providing technological expertise to alleviate your tech stress.
Not necessarily, but you can. Many customers enjoy observing and learning more about the repair process, but you’re more than welcome to carry on with your work, errands, or anything else you need to do while the technician completes the service on the spot, and reconnects you with your devices.
On average, most repairs are completed within 30 - 40 minutes.
We aim to provide a same-day repair meeting. Scheduling ultimately depends on the technician’s schedule and your own. We coordinate your repair request based on your preferred time and location, as well as our technicians’ availability.
Imagine traveling to a repair store, searching for parking, and being separated from your device for hours. Our service alleviates all the pain points of the conventional device repair process, while ensuring your data is kept private and secure. Our online process is easy to use, our service is affordable on any budget. We offer three months guarantee on all of our top-quality parts and repairs.
We don’t request payment until after the repair or service is complete. Simply pay our technician after your appointment is done via credit or debit card (Visa, MasterCard, AMEX) or cash. For card payments, payment is made directly to the Repair Hero via a safe and secure Efpos Machine.
our technicians are experienced and certified and no matter what is wrong with your phone, if it can be fixed we will fix it. iMobiles “No Fix No Fee” policy means that if you call us to fix a problem and we can’t find a solution, fix or repair, we won’t charge you a cent, even if we come to your home or office.
We can imagine life without phone and we understand some phones require special equipment’s to repair. If your device need more time or special equipment for repair, your iMobiles technician will offer you a loaner device. Once your phone is ready and handover to you, return the loaner to us in the same condition as it was when we lent it to you.
iMobiles is Australia’s first choice for customers who don’t have access to repair services. It does not matter where you are, we can have your phone fixed in no-time! We will ship it back to you the same day it gets fixed, using Express Post with no extra cost. We can also offer same day couriers if needed. Click here to book your mail in repair.